Customer Forecasting for Optimized Staff Scheduling
What It’s About
If your business is overstaffed by just one man-hour per day, 300 days per year, with an average wage of $10/hr, that’s a $3,000 expense you don’t need to incur. Understaffing by the same amount can be even more costly. The purpose of Forc is to solve this problem via smarter customer forecasting and schedule analysis.
How It Works
Forc uses weather data, holidays & events, seasonal & time-based features coupled with your transaction history to learn how these features affect your business via machine learning. Every day, Forc predicts your future customers by the hour for the next three days, cross-references that with your existing schedule, and tells you where you’re overstaffed and understaffed.